Design leader focused on delivering measurable value through human-centered solutions.

"At the beginning of every problem and the end of every solution is a human being." - Shane Close

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SHANE CLOSE

Hiring Shane was the best decision we made in 2021.” That was what we heard repeatedly from our team, and I couldn’t agree more!

-Rick Goldberg, Global Head of Design, IBM Technology Garage

Professional Highlights

Scaling Design at IBM

Partnering with the Global Head of Design in IBM Technology Garage, Shane helped build and lead a 70-person pre-sales design organization which earned him the IBM Manager Recognition Award.

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Training IBM Design Leaders

Advanced company-wide design management and leadership training and capabilities as a cohort lead in IBM's Design Patterns Board of Advisors.

Building High-Performing Teams

Awarded the highest UX maturity team rating from the Centers for Medicare and Medicaid's HCD Center of Excellence while leading a team of 18 researchers, designers, content strategists, and front-end developers.

Read on Medium: Guiding Principles of High-Performing Teams

Design-led Innovation

Revolutionized agricultural reporting to the Federal Government with an innovative solution that reduced time, cost, and processing for agencies, agricultural producers, and the insurance provider, leading to a 100% sustainable paperless process.

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Building Tomorrow's IBM

Designed and managed IBM Client Engineering's inaugural intern program while directing hiring initiatives for the U.S. markets and leading the interviewing and selection process for over 100 Entry-Level Hires (ELH).

Founder of Award Winning Design Firm

Founder of a boutique design firm in Miami, FL, Big Angry Pixel produced digital media for agency, startup, and Fortune 500 clients for over a decade, winning 8 Adobe Site of the Day awards and 2 Webbys.

Featured Project

Innovative Acreage Reporting and Mapping Solution

Shane led design and product management of an innovative solution that led to a sustainable, 100% paperless process, expediting time to value, and reducing processing cost.

Featured Articles

How to Lead a Team by Principles Rather than Process

Guiding principles of high-performing teams.

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Design Leadership

From creator to facilitator.

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The UX Paradox

How we diminish our own influence.

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